Emergency Repairs – Important Information For Tenants
Emergency repairs must be reported to Compass Asset Management immediately to avoid further or unnecessary damage to the property.
Please contact your property manager as soon as the emergency is observed.
Treating a simple repair as an emergency may result in the tenant being charged callout fees.
Examples of emergency repairs include:
- Burst water service
- Gas leak
- Blocked or broken toilet
- Fault/damage likely to cause injury
- Burst water service
- Gas leak
- Serious roof leak
- Electrical shock/fault
In the event of a fire or a medical emergency, please call the appropriate emergency service on 000 before contacting us